Refund Policy

If you are dissatisfied with any Product you purchased through the Site, you may return the Product within sixty (10) days of the date you purchased the Product by contacting +91-997-999-2001 and following the shipping instructions we supply; provided, that all returned Products must be unused and in their original packaging. After we receive your returned Product, we will issue you a refund for the price you paid for the Product (less any applicable shipping and handling charges).

All returns require a return authorization number. Please contact Customer Service at (877) 202-5467 to obtain your personal return authorization number.

You may use the return shipping method of your choice, at your own expense. We strongly recommend that you use a carrier that offers shipment tracking for all returns and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. You are solely responsible for any loss or damage to the Product during shipping.

Upon receipt of a returned Product, we may take up to fourteen (14) business days to process your return.

If you do not comply with the terms of this section, you will be ineligible to receive a refund. We are unable to issue refunds for Services.

In order to offer the best shopping and product-return experience to as many guests as possible, Flics Gems & Jewelry Pvt. Ltd. reserves the right to limit purchase activity or place limitations on returns if we have reason to suspect misuse of our generous returns policy (such as excessive returns, reseller activity, or fraud).